Terms of Service
Last Updated — 30.06.2026
At Mingle we’re committed to providing you with the best experience possible, helping you connect with others in a fun, safe, and seamless way. We’re always working to improve Mingle, ensuring that every interaction is smooth, enjoyable, and secure.
By using our app, you agree to these Terms of Service, which outline your rights, responsibilities, and the guidelines that keep our community safe and enjoyable. Please read them carefully. If you do not agree with these terms, we kindly ask that you do not use the app.
1. Acceptance of Terms
By accessing or using Mingle, you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree, you must stop using the app immediately.
2. Description of Service & Core Features
Mingle provides platform features designed to connect users spontaneously and authentically without endless swiping. All core interaction features on Mingle utilize Magnets, our virtual in-app currency.
- Matching Preferences: Mingle respects your specified profile preferences, including gender identity options (Men, Women, Non-Binary, or Everyone) and geographical country filters.
- Live Mingle: Connects users for short, spontaneous video calls using Magnets. Each session lasts approximately 60 seconds and automatically disconnects. Built-in safety features require users to keep their faces visible on camera. If a face is not detected, the video feed may automatically blur. Profiles are only revealed if both users mutually opt to match during or at the end of the session.
- Spin the Bottle: A text-chat connection feature where users spend Magnets to spin a virtual bottle and connect with another user based on preferences. The moment the bottle lands and connects you to a user, their profile is instantly revealed.
- Magnet Consumption Policy: For all features across Mingle, Magnets are only consumed upon a successful connection with another user. If the system fails to connect you to someone, no Magnets are spent.
3. Chat Mechanics, Limits, & Sending a Drink
To ensure premium communication quality and zero spam, text conversations initiated via Spin the Bottle are subject to strict interaction rules:
- Anti-Spam Gatekeeping: When a bottle lands on a user, a text conversation cannot begin until the receiving user explicitly chooses to reply. If the receiving user does not reply, the initiating user cannot send any further messages, keeping your inbox entirely in your control.
- Turn-Based Limits: Once a chat begins, both users are given a starting balance of 5 messages. Users must take turns communicating (you must receive a reply before sending another message) to prevent conversational flooding.
- Sending a Drink: Users may choose to spend Magnets to "Send a Drink" during a Spin the Bottle connection. Sending a Drink unlocks an additional 5 messages and completely removes the turn-based waiting restriction, letting you text freely for those 5 messages. Users can perform this skip-the-line unlock up to two (2) times consecutively before standard turn restrictions apply again.
- Lifting Limits & Expiration: If the conversation is mutually reciprocated, it becomes an official match, and all chat limits and turn restrictions are lifted permanently. If a conversation does not progress or receive a response, the chat expires after 48 hours. Users may utilize the Reconnect feature to re-engage with past spins for a strictly limited window.
4. Account & Eligibility
- You must be at least 18 years old to use Mingle.
- You are responsible for maintaining the confidentiality of your account information and any other information you share on the platform.
- Any violation of these terms may result in suspension or termination of your account.
5. Use of Magnets & In-App Purchases
Mingle operates entirely without recurring subscription fees using an ecosystem powered exclusively by our in-app currency, Magnets.
- New accounts are credited with 100 free Magnets upon initial sign-up. Free Magnets can also be earned by inviting friends to join the app. If a referral invitation remains unclaimed, it expires after 30 days. Earned or promotional Magnets never expire.
- Additional Magnets can be purchased directly through Apple's In-App Purchase architecture. These purchased Magnets are used to fund all premium features and choices inside the app, including spinning the bottle and sending drinks.
- All virtual items and balances, including Magnets, are non-refundable by Mingle, hold no real-world monetary value, and cannot be transferred or exchanged. Misuse or fraudulent currency generation will result in immediate termination of the account.
6. User Conduct & Misuse Prevention
To maintain a safe, respectful, and vibrant community, all users strictly agree not to:
- Engage in harassment, stalking, threats, hate speech, or the dissemination of inappropriate/explicit content.
- Not spam, solicit, advertise, or engage in fraudulent activities or scams.
- Not attempt to bypass platform security measures, including face-visibility algorithms, or attempt spoofing filters.
- Mingle deploys real-time location integrity checks. If a user’s actual device location does not match their claimed profile setting (e.g., claiming to reside in a country different from their verified location), the system will flag this mismatch to other users to prevent cross-border deception.
We maintain a zero-tolerance policy for abuse. Violating behavior should be reported immediately using our fast reporting tools. Reported accounts will be thoroughly reviewed and subjected to temporary shadowbans, suspension, or permanent device bans.
7. Account Suspension & Termination
We reserve the right to suspend, restrict, or terminate user accounts at our sole discretion, without prior notice or liability, if a breach of these Terms of Service is found. Terminated or suspended accounts forfeit all unused or earned virtual Magnet balances without eligibility for compensation or reimbursement.
8. Limitation of Liability
Mingle is provided "as is" and "as available" basis without warranties of any kind, whether express or implied. Momentous Studio is not liable for any direct, indirect, incidental, or consequential damages, emotional distress, losses, or real-world disputes arising from user interactions, connections, or conduct on the platform.
9. Changes to Terms
We may update these Terms of Service at any time. Continued use of the app after changes indicates your acceptance of the new terms.
10. Contact Us
If you have any questions or concerns about these terms, contact us at support@momentous.studio. By using Mingle, you acknowledge and agree to these Terms of Service.