Privacy Policy

Last Updated — 30.03.2025

Your privacy is important to us. At Mingle, we only collect the data necessary to provide you with the best possible experience. We will never take or use unnecessary data—every piece of information we request is essential for connecting you with other users, enhancing safety, and improving your overall experience. We are fully committed to safeguarding the information we do collect. Your data is secure, encrypted, and never shared unnecessarily. This Privacy Policy explains what information we collect, how we use it, and the measures we take to protect your privacy when you use Mingle.

1. Information We Collect

Personal Information:

Required Information: Name, surname, and email address.
Optional Information: Height, social media accounts, and other personal preferences you choose to share.

App Permissions:

Camera and Microphone Access: To facilitate video calls.
Notifications: To inform you about matches, promotions, and updates.

Automatically Collected Information:

Usage Data: Details about app interactions, call duration, and feature usage.
Device Information: Device type, operating system, and application version.

Note: We do not collect sensitive information such as racial or ethnic origin, political opinions, religious beliefs, health data, or precise geolocation data.

2. How We Use Your Information

Connect you with other users based on preferences.
Facilitate 60-second video calls between matched users.
Process and manage in-app purchases and Magnet transactions.
Provide customer support and implement security measures.
Send notifications regarding matches, promotions, and updates.
Enhance user safety by recording video calls for monitoring purposes.
Email Communication: We may use your email address to send you announcements or marketing communications directly from Mingle App. These communications will never be shared with or sent by third parties.

3. Magnet System & Rewards

Each video call costs 35 Magnets to initiate.
New users receive an initial 100 Magnets for free to explore the app.
Users can purchase additional Magnets for more calls.
Users can invite friends; when they sign up, both receive 75 Magnets .
Invitation rewards are claimable once per friend and expire in 30 days if unused.

4. Safety & Security Measures

Video Call Monitoring: Video calls may be recorded to ensure user safety and maintain community standards.
Facial Recognition Monitoring: Users must constantly show their face during calls; otherwise, the video will be blurred.
Reporting System: Users can report harmful or inappropriate behavior; violators may be subject to review and potential removal.
Data Protection: Your personal information is encrypted and securely stored to prevent unauthorized access.

5. Sharing & Disclosure of Information

We do not sell or rent your personal data. However, we may share information in the following cases:

With Your Consent: If you choose to share additional details with other users.
Legal Obligations: When required by law enforcement or regulatory authorities.
Service Providers: With third-party vendors assisting in app functionality, such as payment processing and analytics.

6. Third-Party Services & Privacy Policies

We use third-party services to enhance app functionality. These services have their own privacy policies governing data collection and usage:

7. Your Rights Under GDPR & UK GDPR

If you are located in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have specific rights under the General Data Protection Regulation (GDPR) and UK GDPR, including:

Right to Access: Request access to your personal data.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
Right to Restrict Processing: Limit how we process your data.
Right to Data Portability: Request a copy of your data.
Right to Object: Object to data processing for specific purposes.
Right to Withdraw Consent: Withdraw consent for data processing.

To exercise any of these rights, contact us at support@momentous.studio.

8. Your Rights Under California Law (CCPA)

Right to Know: Request details on collected data.
Right to Delete: Request data deletion.
Right to Opt-Out: Opt-out of data selling (if applicable).
Right to Non-Discrimination: You will not face discrimination for exercising privacy rights.

9. Account Deletion

You can delete your account directly through the app. Some data may be retained for legal, regulatory, or security purposes.

10. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy.

11. International Data Transfers

Your data may be transferred to servers in the U.S. or other countries where data protection laws may differ.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Mingle implies agreement to the updated policy.

13. Contact Us

For questions or concerns about this Privacy Policy, please contact us at support@momentous.studio.